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Friday, May 1, 2020

The COVID-19 Commercial Pivot

Okay, so where am I?

I’m just like the rest of you, hunkered down watching Anderson Cooper talk to 22-year-old Harvard researchers predicting a two-year nightmare of mask wearing and hearing reports from Los Angeles Mayor Eric Garcetti tell us that the Hollywood Bowl is closed this year and we won’t have sports until 2021. No exactly what I was looking for in 2020, that’s for sure.

A 1910 advertisement from Ma Bell.
A few weeks ago, spending was up up up in the media world with all of us Ad Men scrambling to understand the effectiveness analytics and reach our target audiences with bull’s-eye precision. Brands like Miller were still touting good times centered around cold brews, KFC pushing “finger lickin’ good” chicken like a drug dealers marching sentry in Baltimore, and the Charmin Bears were touting the brands delivered the cleanest bums.

These days when you turn on the TV—and for many of us the TV is on nearly 24 hours a day—all you see are COVID-19 tribute commercials. This represents quite a pivot in our socially distant coronavirus live where ad agencies and their clients are facing an unparalleled level of ambiguity. The Interactive Advertising Bureau reports that 70+ per cent of brands, media planners, and media buyers believe that the coronavirus will have a larger advertising influence than the 2008 financial crisis. Although you probably feel different watching television, but overall expenditures on traditional media (Radio/TV) is down almost 40% from what and digital advertising was down a third from what agencies had expected to spend at the start of the buying year.

But the folks at Nielsen have some data that supports our general feelings. Their data shows that when people are forced to stay inside (weather, illness, etc.), they watch around 60% more content than they usually do. And, the major brands took note, replacing their ad campaigns that were in rotation and replacing them with relevant coronavirus-centered content. Citibank is celebrating our heroes, Uber is thanking us for not using their service, Papa John’s is touting contactless pizzas, while Captain Obvious from Hotels.com reminds us of the obvious: Just stay home.

Currently, like all film production, commercial shooting has been locked down during the pandemic. Even so, brands haven’t stopped re-purposing content or using new footage provided from their staff’s family or shooting single camera B-roll to re-imagine their messaging and stay in front of millions in this ever growing television audiences and everyone scrolling through digital platforms nearly every waking moment of every waking day. Brands, even those not considered essential or shuttered, are finding ways to enter the COVID-19 conversation with their spending power.

A March 2020 survey by GlobalWebIndex asked internet users in 13 markets whether brands should continue advertising as normal. Nearly four in 10 US respondents ages 16 to 64 agreed, and a similar share (35%) were neutral, compared with 28% who disagreed. (The global results were on par with those in the US, at 37%, 36% and 27%, respectively.)

So until we are freed up a little bit or things re-open or another controversy arises, get ready for a steady stream of alarming medical news, wearing masks to the grocery stores, and commercial gems like these...

Apple

Citibank


Dunkin’ Donuts

Fitbit

Walmart


Go Daddy

Amazon

ALO Foundation


Uber