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Friday, July 5, 2019

The Tortillapocalypse is No Way to Treat a Media Guy

Okay, so where am I?

I'm dealing with Tace Bell's "Tortillapocalypse" and when you're writing late night, what could be worse than not having warm flour tortillas to ease your late night needs to push through your writing block?

 

At first I thought I was an advertising ploy, but Taco Bell big wigs say this will impact profits and, I mean, Taco Bello never lies, amirite?

This Fourth of July was a welcome respite watching fireworks at Dodgers Stadium, which happens to be a longstanding Lloyd family tradition Another tradition is fighting the thousands of bad drivers trying to exit en masse from the Dodger Stadium parking lot while traffic control and whomever is helping them watch the anarchy in their lime green neon vests while we kill the environment idling on the asphalt trying to claim every inch of Elysian Park real estate. The entire process to exit was an excruciating one mile, 48-minute debacle.

The whole experienced harshed my mellow and put me into a funk as I mentally dived deeper into the spiral of writer's block that the postgame Independence Day fireworks was supposed to eradicate.

So there I was at two a.m. trying to get the words on the page and wound up going Jack Torrance once again trying to get words on a page and yet going insane with mindless, hypnotic gibberish on the page. Surely this type of work won't get me more Telly Awards (the latest arrival pictured here) to soothe my fragile ego that shiny trophies seem to embolden in one fell swoop at an awards ceremony. There is nothing better than flubbing your way through a speech with a gold or silver trophy in your hand and Kelly Clarkson's "Stronger" song soundtracking your night. Nonetheless, my work resembled something like this:


I'm firmly convinced that if I wasn't in the business of putting words on paper that eventually turn into moving images on screen that I would be twenty pounds lighter which would be a welcome sight to my cardiologist, but I do so one of my challenges is crafting that Big Idea consistently. It's a burden I have embraced, but when the words fail, there's only one solution: Make a Run for the Border. That border is the all night drive thru at Taco Bell. Here's a classic TV spot from 1988.


I actually learned the secret of the Taco Bell Inspiration hour from an old colleague from the New York agency days. Scott Greene (* - names chanced to protect the guilty) was an incredible copywriter who got caught up in office politics after taking the private elevator of an XYZ Advertising Agency's big cheese one late night and the boss had to wait an extra six minutes for his ride and fired Scott on the spot. In the hopes to relieve his elevator PTSD one late night after his firing, he called me and asked me to meet him at a Midtown Taco Bell to talk him down from an impending bender.

So I arrived in the middle of the night and there was Scott in his smokers jacket over pajamas and slippers looking every bit of insane as it sounds. We sat down and ordered from their value menu/dollar menu or whatever it was called racking up thirty-six dollars of meat and cheese filled tortillas and Mountain Dew to keep him on the sobriety wagon.

He said he didn't want to become part of the "Wasteland of Forgotten Men" where old copywriters toil in writing coupons and obituaries late night at some newspaper with their graveyard crew. He told me all of the best Big Ideas can be found in the smooth future heartburn of a Taco Bell quesadilla with fire sauce. He swore by Taco Bell calling it the best Mexican food he ever ate. Being an Angeleno, aka the actual home of the best tacos int he world, I knew factually there is no such thing as "the best tacos in Manhattan." There are only two kinds of tacos in that island: adequate, and whatever passes as a little better than adequate. He seemed to agree with me, but he pointed out that was true, unless you're talking Taco Bell.

He then went on a rant/soliloquy detailing how fast food is unhealthy, how it preys on the poor by offering scientifically-engineered food products that are devoid of nutritional value, yet extremely high on emotional satisfaction. It was the emotional satisfaction that spurred Big Ideas he told me. All of the menu offerings at Taco Bell are extremely tasty, and best of all, cheap. Why spend fiver on groceries, he argued. What do you get for a fiver at the supermarket? A candy bar, a few oranges and a drink? Maybe? At Taco Bell, you can get a meal and hangout with the stoners who are wasting away.

"Taco Bell tacos are crunchy, crispy, meaty banana boats of spicy chemical goodness with the the Taco Bell Cool Ranch Doritos taco shell being the THE most important invention of this century," he boasted. "But the once you sink your mouth into any of the flour tortilla creation, there's an award waiting to be crafted and earned on the other side. These are must haves!"

He continued as to why Taco Bell delivers brilliance to the "Woke," "Parents lie to their children about the cruelties of the world, and children grow up to return the favor to their parents. None of these things were true. Parents lie to their children about the cruelties of the world, and children grow up to return the favor to their parents. There are lies everywhere, except Taco Bell. Taco Bell doesn't care about the fact they deliver heart attacks in a shell. All they want is to deliver you the ultimate food porn emotional satisfaction so you can get on with other satisfactions.

Since they share the same owner, in Manhattan, the Taco Bells and KFCs often share the same storefront. That equals a single "restaurant" that combines two famous brands into one mighty, delicious Frankenstein's monster of empty calories, the Holy Grail of Mexicano and Souther USA blended into some sort of B-movie two-headed snack shack.

And just like that over a constant hum of munching seven-layer burritos—yeah, that not six, not five, but seven unbelievable layers of blended emotional satisfaction—we sketched out a new resume of for Scott that netting him a directors job that guaranteed him access to private executive level elevators. That was also the genesis of my Big Idea hunting that netting me dozens of shiny gold statues.

So today when I drove to my Taco Bell (along the same route that was detailed in Tom Petty's famous "Free Falling" song about the very Valley I've called home since 1979) and they announced they were out of tortillas I was speechless. I was flummoxed to the point I didn't know what to order and as the cars started beeping in a strange karmic payback for all of the ear damage I inflicted on the Dodger Stadium crew I ordered a mountain of food I wasn't prepared for. I just sat in my car slackjawed wondering why the Tortillapocalypse choose to infect my neighborhood.

But you know what? After $14 of emotional satisfaction and a six a.m. five-mile walk to burn off the calories, the words flowed the second I sat down after a warm shower. By 10 a.m., the polished product was complete and emailed to the client. By one p.m., it was approved.

Taco Bell saves the day again...with or without tortillas.

*-Names are changed to protect the guilty.

------

Someone in your life, somebody has tried to rule you and told you that you would fail without them. Be inspired and conquer:

Monday, June 3, 2019

Awards Season plus the Perfect Photo Shoot

Okay, so where am I?

Currently I'm in the midst of In the midst of planning a photo shoot, Yeah yeah, I hear you. Rent a space, show up with a camera and some pretty models and push the little button on your camera. Nope, it's not that easy, but more on that later.

I took a quick break from planning because some more great news was delivered in the mailbox this morning. I am humbled by the notification that I received announcing my 12th and 13th lifetime Telly Awards*. Just like last week, these two are the super elite Gold Awards.

This is especially good for my inner being since I'm an awards junkie. I want to own the advertising world and now the resume can list that's 13 Tellys, two CLIOs, two Emmy Awards, a Davey Award, a Communicator Award, and a bunch of others.

* - What's a Telly Award? Well..."The Telly Awards honors the very best film & video productions, groundbreaking online video content, and outstanding local, regional, & cable tv commercials and programs."

Here are a couple of outtakes from the two-picture photo combo that was the foundation of a European ad series (these were generated from months and months of planning) and ultimately earned the Telly awards:



Now, back to the planning. Hear me now when I tell you that the best images that appear in print are snapped with the mostly basic tools of photography. If you have a keen eye, most likely you will be able to view the photos and tell what the light sources are from the shadows that embrace the models, where it comes from, and begin to understand what went into making this particular production special. Most out there can follow your recipe, use the same tools, yet fall short of the brilliant plan and theme you devised.

Buy the book...trust me! (It's not even my book!)
The difference makers are the little things that all come together perfectly. You know the old adage by Aristotle, “The whole is greater than the sum of its parts.” This truly applies to a photo shoot. The perfect formula of parts make a huge impact and until you are able to plan these advertising or editorial events solo, you’ll want to be meticulous about the obvious fundamentals that turn something regular into an editor’s choice or something worthy of a cover.

First things, first. The theme…idea…concept.

I’ve been talking about the Big Idea forever. Stumble into one an you’ll be a star in your industry for a very long time. A star similar to a country singer who gets a top 10 hit and makes money from that one-hit wonder for decades. Yeah, that’s the ticket. Chances are, if you’re in charge of the creative, you have dozens of idea that rumble through your mind. Keep a journal handy and make sure you jot down everything that flies through because you’ll forget them minutes later. You have nothing to lose by writing it all down. It will even spur new ideas. Brainstorm it out in your own head. Find the process that creates genius. Trust me, your ideas will flourish in due time. Sketch, draw, highlight, dream. Visualize your ideas and come back to them later and add to them. They might not work for this shoot, but it will work for something, some day.

If you’re not good at revving up your creative engine, then you need to practice. Try investing $11 into Wreck This Journal which very productive to teach your brain how to go against the norm and fosters big ideas. Do the whole book and then graduate into the black book journaling.

Now the little big things.

You might say that the location, timing and equipment are really big things. But you are probably wrong. One of my best photos—that made a lot of money and was my country singer star moment—used a 20D Canon, the hallway of colleague’s apartment, and a makeshift Soviet Cosmonaut helmet made from throwaway materials from Goodwill and $3 of paint.

Location - $50. Model - $250. Materials - $39. Results - Priceless.
For my private exhibition shoots, I use no lighting and a Canon 80D and clean it all up in Photoshop afterwards. You too can use minimum gear for your production. You could go all crazy and gear up with a rented studio filled to the gills with outrageous doohickeys to light up your set and create the illusion of a big show. It’s up to you, but many times, less is more.

Many of my photographer colleagues trust in modest natural sunlight as the primary light source. Sure, sometimes they add reflectors, but that’s still an easy photo hack that will make you look like less of a, uh, hack. Research is vital and remember that if you pick a location, it might require permits or simply not look good as the backdrop you want. Take some quick test photos and tinker around with them before you fully commit.

If you feel strongly about your idea, do not listen to the naysayers who want to poke holes in your vision. Any location you chose could be an incredible choice is it fuses theme with reality. You can use guesthouse or living room with some rudimentary lights, an ironed bed sheet, or paper backdrops. It won’t be expensive and could save you a wad of cash for a studio. Even a hotel room might be a better option and give you the elements you need. It all depends on your concept. All of this works until you land that really big client or can afford to build your own studio, A studio gives extra advantages of an atmosphere where natural light is essentially non-existent. You regulate and control the environment with artificial light sources that can be purchased on the cheap on eBay or second-hand at a local camera store.

Outside shoots are different. Invest in some magazines or photography books, or even an online course to broaden your knowledge of this type of shooting. (READ: It ain’t easy Mr. Know-it-all!] The biggest factors are your positioning and time. Do it right and you will have beautiful dramatic results. Do it wrong and you’ve wasted a lot of time and paid models for nothing.

Speaking of models...

Talent matters...
If you have a lousy model, you aren’t going to get what you want. Quite frankly, you are going to fail. Models mean a lot and this isn’t the time to give someone a shot. You have to believe in who you choose. If want a successful shoot, don’t go cheap on the model. Figure out a price point and agree to it. You don’t want to be called out for being cheap. Despite most not having extra pounds on their frame, models have to eat too!

Finding someone privately or direct is a good start. Try Model Mayhem. You can post casting calls and your inbox will fill up depending on the assignment and rate you post. If you go the agency route, it will cost more and it will come with a fair amount of restrictions. Think long and hard on that. If you go the private route, make sure to download a model release and make sure it is signed before the day of the shoot. Rights should revert to you or your client alone. Models should be compensated properly and up front.

If you are going with a larger commercial shoot, residuals might have to be worked out and you need to be transparent with everything when you are dealing with talent. Don’t be tricky.

Teamwork makes the dream work. When choosing the crew, make sure you build one that has a “can do, will do, want to” mentality. Teaming a crew is the hardest thing you’ll do when planning a photo shoot. Everyone needs to understand your objectives and bring their best to the set. This is easier if you are shooting a larger scale print ad and your agency will have built in resources. Even better is when your models come with their own hair and makeup. They have their own synergy and their price points are pre-negotiated. If you’re working solo then you need to be diligent to set budgets, gain commitments, and get your team motivated.

So, who do you need on your crew? Like I said, if you’re going big you will need a wardrobe stylist, a set decorator, a makeup artist, a hairstylists, and a right hard catch-all production assistant.

Now that you have these steps, all you have to do is let your imagination run wild and get a group of people to buy into your wacky creative. Don't stop at speed bumps. Plow through them and seek out your country song that carves your place in the photography world.

When in doubt, call up the Media Guy.

I can walk you through it all.

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Go behind the scenes at a beach photo shoot:

Thursday, May 30, 2019

Down the Rabbit Hole with Infomercials

Okay, so where am I?

Most of my regular readers know I am always on the search for that Big Idea. It's something I learned the importance of from a, intimate David Ogilvy talkback I scored tickets through a viscous corporate ladder climber I was dating at the time. Research and writing were the keys back then. Still are if you wan to know the truth. Today I am humbled by the announcement of my 12th and 13th lifetime Telly Awards. These are the super elite Gold Awards. I am honored to have such a great team around me to make this possible and elated those long hours looking for the “Big Idea” continue to pay off.

Here's the official Gold Award Winners Reel:


Reveling in these awards, sent me down a rabbit hole remembering one of my first big award, a local Emmy Award for an infomercial of sorts for my work with the legendary Pat Summerall on a United Airlines partnership I dreamed up when I was back at Leslie's Swimming Pool Supplies (laugh all you want about Leslie's and their name, but they had almost 500 stores across the States and they were a monster). Surely I wish I had a copy of this spot, but like many things pre-digital age, it's lost in the ether. My informercial was entirely different that the hallmarks of the informercial that aired late night before cable hit its stride.

Infomercials gained steam in the 1980s as a popular advertising medium after getting its start as a long-form 1940s Vitamix blender commercial. In the 1970s, the advertising format skyrocketed in San Diego (stay classy!) with a one-hour show running Sunday television. In 1982, the infomercials us older crown know and love aired, specifically for hair growth and restoration treatments. Then in 1984, the FCC regulations imposing time limits on advertising were lifted and they really soared. Couple that with the boon in self-help products and home cooking aids and it was game on.

Here's a rundown of my top infomericals:

Suzanne Somers
"ThighMaster"

Suzanne Somers was the mostly dimwitted blonde on “Three’s Company.” We didn't hear much from her after a holdout cost her the sweet gig on the popular sitcom and then all of the sudden she was back holding down court on late-night squeezing the odd-shaped ThighMaster between your legs. Women couldn't get enough (they sold 1o million units) and adolescent boys were glued to their television screens.


The Clapper
"Clap On, Clap Off"

Before smartphones and the real Internet, The Clapper introduced millions to the concept of home automation which begs the question: would Alexa exist without it?


Life Call
"I've Fallen and I Can't Get Up!"

Back in the day, I was in the room and help conceptualize the iconic "I've Fallen and I Can't Get Up!" commercial spot for Life Call. Yes we were laughed at. Yes, they wanted to fire us. Yes, they sold millions of units. Yes, they still run the same concepts today. No, I didn't get any royalties. Bugger!


Hair Club for Men
“I’m not only the Hair Club president, I’m also a client.”

Sy Sperling used the signature catch phrase, “I’m not only the Hair Club president, I’m also a client,” to sign off his Hair Club for Men infomercials. He was on television so much that I'm sure many college fraternities used his spots for drinking games. After an endorsement from Ron Blomberg of the New York Yankees his hair club was greeted with "instant success" raking in $100 million annual in its peak years.


The "Gazelle" with Tony Little

The ponytailed Little with the hugh thighs called himself “America’s Personal Trainer.” Actually he's probably the "World's Personal Trainer" as his infomercials have aired in 81 different countries, selling almost 50 million fitness-related products. This 48-minute informercial ran almost nightly at one point:


RONCO

Ron Pompeil was the man. Nothing was out of his seller's hands: pasta machines, pocket fishing poles, smokeless ashtrays, pray-on hair, food dehydrators, BBQ machines, devices that scrambled eggs inside their shells. You name it, he sold it. Here's a sweet thirty minute spot for his Showtime BBQ and Rotisserie:


"OxiClean" with Billy Mays

When the loud, bearded Billy Mays hit your screen hawking hawking the mysterious powdered substance OxiClean, you listened. I mean how can he get red wine out of anything when you cannot? And the ad copy? It's amazing!:

It's amazing! Watch how OxiClean unleashes the power of oxygen making tough stains disappear like magic without fading or bleeding the colors. For pet messes, OxiClean is a must; it goes deep down, below the surface to get rid of the stain and the odor. Have you ever spilled chlorine bleach on your colored clothes? Well OxiClean is tough on stains without the damaging effects of chlorine bleach. If you save one pair of jeans, then OxiClean has paid for itself. Some clothes say no chlorine bleach, but OxiClean safely removes the stain, even on baby's clothes, it's the stain remover for the things that you love. Add a scoop of OxiClean to every load of laundry; it'll boost the stain removing power of your detergent. Don't just clean it, OxiClean it!

Watch the wonders of Oxiclean:




Monday, May 6, 2019

The TV Station Sign-off: Six Wasted Hours of Ad Revenue

Today, it's impossible to image the you could turn on the television and find nothing to watch. Yes, TV stations would simply shut down for the night. Back in the day, it cost too much to run programming overnight to a small audience without advertising revenue. Of course, the infomercial solved that problem.

Someone was always up last night, namely Hair Club president Sy Sperling or Suzanne Somers pimping her ThighMaster (but infomercials are part two of this column - coming soon!). Before that, the transmitter, located on a nearby mountaintop, would stop transmitting signals your television picture would go to static, Poltergeist-style. Then, in the fifties and sixties, television stations started to use the now famous RCA Indian Head test pattern. Instead of going to static, they would sign-off at the end of the day's programming was over and place this test pattern:


I always believe this test pattern was just a placeholder, however, it had a definitive purpose. Little did we know that that everything had a purpose. Test signals helped maintain the reception and display quality of the black and white analog televisions. Tt was used to measure the resolution of the signal then align the receiver to get the best possible picture (if that was possible before HDTV):


Here's a 1950's Phillips television showing a version of the test pattern sign off card:


In the late fifties, it dawned on station managers that this was valuable media real estate began adding their their station call letters for extra branding.


But then the stations added a video of a waving American flag playing the Star Spangled Banner and the whole paradigm shifted. Here's my all-time favorite sign-off from my local television station, channel 9, KHJ-TV:



A search around YouTube netted me some more TV station sign-offs, each with a regional flavor you would expect. 

WPVI-6 Philadelphia—The "cradle of liberty, first capital of the United States" leaned on American history with an orchestra blasting "America the Beautiful" as a camera swoops around the City of Brotherly Love...


KING-5 Seattle—Wild animals roam the wilderness as choir sings to the skies (as all Pacific Northwest sign-offs should). Hard to believe this was 1985...



KTZO-20 San Francisco—This affiliate showcased its employees via a dated montage and then turned the mic over to Jeanette MacDonald who sings "San Francisco" over aerial shots of the city.


WDIV-4 Detroit—Watch the local sign-off with an early nod to religious diversity. I'm sure you digg the Motown synthesizer version of the national anthem.

Thursday, May 2, 2019

Team with the Royals to Boost your Brand

Okay so where am I?

I just opened the mail and declared that sometimes the USPS delivers some pretty things! In today's mail was lovely letter from the 25th Annual Communicator Awards honoring excellence in Marketing and Communications. Whenever you get a letter from an awarding body that starts with "CONGRATULATIONS!" it's got to be good. In this case it was better. My recent work earned their Award of Excellence (top award) in the Marketing Effectiveness category. Needless to say, I am thrilled beyond belief.

This got me thinking about personal branding and branding in general. You know who has great branding? The Royal Family of England, that's who.

Did you know that the Royal Family has its own website? They do. The address is “royal.uk” (catchy, right?), and it’s not your typical government website. While “whitehouse.gov” has some character, in terms of charm and personality, it pales in comparison to our UK counterpart.

According to Business Inside the Royal Family was worth just under $90 billion—contributing roughly $2.4 billion to the UK economy each year—though after the birth of Prince Louis and after Prince Harry’s recent nuptials, the dynasty’s value has undoubtedly surged.

Even more staggering than the family’s monetary value is their soaring popularity. In an age when the word “monarchy” feels archaic and out-of-style, Elizabeth II and her heirs maintain a massive global audience, and that acclaimed Netflix series devoted to The Queen. You could say Nielsen data don’t lie: Meghan and Harry’s wedding was watched by more than 29 million viewers in the U.S. alone. The Super Bowl might have them beat (the most recent bowl amassed over 103 million), but most brands would kill for that many spectators spread across 15 separate networks.

Most of the fascination is due to the fairy tale nature of it all and the desperate need for escapist television in this highly political (see: contentious) era. But we can’t ignore the fact that the Royal Family has cultivated this business for decades, and their branding is intentional and strategic. So, while your company may not reap the benefits of being one of the most iconic families in modern day history, there are still some things to learn from the Royals.

The Media Guy might know a thing or two about the Royals.
Up Close and Personal —More than anything, the Royal Family website is unabashedly personal, rife with smiling close-ups of the principal cast of characters. The site depicts the Queen and the rest of the royal cast as outgoing, generally cheery people who happen to exist in this opulent setting. It reinforces the argument that businesses should not back away from personality; the more your customers learn about you and your team on a personal level, the more trust they’ll develop in your brand. Whether you write copy in the first person, offer up opinions in your tweets, or publish your personal excursions on Instagram, you’ll inadvertently give your brand some much-needed authenticity.

Media Matters —The Royal Family’s site is not elaborate by any means, but it is populated with rich, varied content. The photos are a blend of formal, casual and candid, while the videos depict major milestones, provide unique perspectives on televised events, and offer behind-the-scenes looks at the happenings around Buckingham and Windsor. Scrolling through, you’re reminded how much we rely on visuals to fully understand a brand.

Luxury Hasn't Died, It Has Evolved —When the Luxury Marketing Council Worldwide gathered at Manhattan’s Pierre Hotel in 2018, the powers that be determined, not surprisingly, that modern luxury is all about “experience.” Scanning their well-curated Instagram page, it’s no doubt that the marketing masters behind the Royal Family are intent on delivering precisely that. From YouTube videos of Kate’s charitable acts to shots of Prince Harry high-fiving crowds of fans on the street… with each post, the Royal Family proves that luxury is about delivering riveting, relevant experiences and convincing your customers that they’re living each one firsthand.

Infusing your brand with personality can feel like a major risk. Your instinct might be that “personal” and “business” don’t mix…or that your daily life is not relevant to the products or services you’re offering. Trust the Media Guy, research shows that modern consumers want to know the names and faces behind their jeans, their socks, their music streaming services, and, if the Queen herself can pose for the occasional publicity photo and share her experiences with millions of viewers around the globe, then we can all do the same.

Tuesday, April 30, 2019

ANCESTRY.COM: You Should Have Called The Media Guy!

Okay, so where am I?

Well, it's been a long wait. Over two weeks to be exact and I'm still waiting by the phone awaiting a call from either Margo Georgiadis, CEO of Ancestry, or senior VP of U.S. Marketing Caroline Sheu...or both. Perhaps it will be a conference call, who knows? So, why should these two industry leaders ring up the independent Media Guy consultant? Well, have you seen their tone-deaf phone “Inseparable” commercial that lit up the airwaves back in April?

Set in the Antebellum South, a foggy pre-dawn scene shows an out-of-breath white man offering a wedding ring and a promise to flee to the North to his love interest, a (presumably enslaved) black woman:
“Abigail,” he says. “We can escape, to the North. There’s a place we can be together, across the border. Will you leave with me?”
But, before I prattle on about how the advertising vision of the Media Guy would have saved the genealogy company millions of dollars in bad will and publicity, let's watch the spot together:


I understand at the ad was most likely intended to be a romantic adaptation of how someone taking a DNA test ends up with muddle of geographic origins in their heritage. But it wound up as an discomforting blunder when critics correctly pointed out that the “forbidden love” plot was a story gone wrong because the pre-Civil War Deep South was largely defined by the ruthless sexual exploitation of black slave women by white slave owners. All of this brought disdain from the community at large.

With an IPO looming for the genealogical website, this mistake could have been costly. Ancestry quickly pulled the spot and apologized profusely. In a statement, the company told WIRED,  “Ancestry is committed to telling important stories from history,” the company said. “This ad was intended to represent one of those stories. We very much appreciate the feedback we have received and apologize for any offense that the ad may have caused.”

I have to say that this tightly worded apology—mostly likely crafted by Sheu—is a ton better than I would have written. Her experience at GAP, Inc. and her B.A. in Political Science and in East Asian Studies from UCLA, an M.A. in Asian Studies from UC Berkeley, and a J.D./M.B.A. from University of Chicago pales my degrees from UCLA for sure. But with "20 years of experience transforming marketing organizations to adapt to rapidly changing consumer and technology trends" you would figure that Ancestry would have never gotten into this mess to begin with.

A little vision (and a one-hour consulting session with the Media Guy) would have revealed so much just by me looking at the storyboards.

Oh, where to start?

Let's start with this litany of historical and cultural offenses shoehorned into the 30-second commercial:

  • The notion that a white male protector could only liberate a black woman from slavery…
  • That most mixed-race people in America today descend from tender, consenting relationships when the biggest historical reason is actually rape…
  • Prior to 1861, it was legally impossible for slave women to file rape charges against a white man in Southern U.S. states, 
  • That interracial relationship was even possible in this time and this place given the extreme power irregularities of the institution. And finally…
  • That there was a promised land of equal opportunity in the “North.” (Breaking News: it wasn’t even close.)

Wow, that's a lot of errors in thirty seconds. I mean, clearly there were no history books allowed at these final planning sessions prior to their commercial shoot. But, hey, Ancestry was spinning some fairy tale that by filling up a small vial with your saliva that they can miraculously fill in the family tree branches that were severed by the transatlantic slave trade. Oh jeez.

They say when you are so close to a project or a situation, you can't see the forest among the trees and in this case, that idiom definitely applies. Some extra eyes from the outside would have identified all of this troubling content before filming began. What a waste of filming days and post production and that's not to mention the damage that could have leveled at their impending IPO.

As a descendant of Russian immigrants from the 1880's due to the state-sanctioned policies of Alexander III, trust me when I say that tracing family ties aren't so straightforward. Names were often changed to escape persecution and in the pre-Civil War Era, names of slaves were altered when they were sold to new owners. When you are doing a deep dive on your family history, the process of doing so unearths up painful truths you weren't expecting.

Reaching out to a diverse audience is important for Ancestry because their DNA database are overwhelmingly white. They tell a much hazier origin story for African Americans. I'm told that Ancestry can divide the 32,000-square-mile island of Ireland into 85 distinct genetic populations. For all of Africa, the company can only carve out nine. Recruiting a more diverse customer base would certainly help lift some of those limitations, and that's how this commercial came into play however it came off.

So here's my message to Margo Georgiadis and Caroline Sheu. I called you both and left messages. Two weeks have passed and I'm beginning to think you won't call me back, but you should and I'll answer 24/7, 365 days a year. My fees are small and a few hours along with a business class airline ticket will get you and in-person meeting and I'll save you the hassles of another misfire in the advertising arena. I have the midas touch wherever I go. Once upon a time I made falling in your home a cottage industry and convinced the New York Times that Syria was a top 10 destination.

Do yourselves a favor, don't say for a second time, "We should have called the Media Guy!" I'll be waiting with my out special set of media skills. This latest commercial shows that companies like Ancestry still need to prove they can be trusted with their media buys.

Previous "You Should Have Called the Media Guy" Columns:

Hong Kong Tourism Board
Burger King
H&M
The American Red Cross
Pepsi
Kellogg's
Anaheim Ducks
T-Mobile, Dove, McDonald's

Wednesday, April 17, 2019

Traveling Will Change Your Life

Okay, so where am I?

What am I always doing? Looking for that big idea. The ever elusive big idea. I get about two a two and one of them usually works out. I find those big ideas typically when I'm getting ready for a trip or actually on a trip. Traveling is my happy spot. My creative spot. The place where the juices flow and the ideas are crystalized.

Why is that you wonder?

It's as simple as traveling will change your life. It's as simple as when you're traveling, you experienced that tingle...that sensation of being reconciled with life itself. That tingle is is because when you when you travel, you open your mind. You become more tolerant. You're able to understand your prejudices and give yourself time to unravel it slowly as you live through your new vision of the world around you.

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Travel is the most authentic way to get to know the world, but also to really get to know the prejudices we carry around with us, without blinding ourselves to them . We automatically assume that our way of understanding life, our day to day living, is the correct one. And when we travel we discover “how strange” the other people are, and how “strange” we can be too.

“What strange customs these “foreigners” have!”, “Why do they do that?”, “He’s making a fool of himself…” These are phrases you’ve probably heard a number of times, or they might even be phrases that you yourself have pronounced.

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The biggest prejudice: “mine is right, yours is wrong.” We tend to have a kind of bias when we interpret the information we receive all around us. Whatever is our own, whatever is familiar to us, whatever we are used to seeing and doing…that is what we consider to be “normal”. Whatever doesn’t fit in with our own customs is “strange”. It’s as if there’s a dividing line between what is right and what is wrong. Between the proper way of doing and understanding things, and the strange, bizarre way of doing them.

To understand this better, let’s give an example. If you are a calm and composed person, think about how you felt at some point in your life when a sudden burst of anger challenged your powers of self-control. You probably felt strange and awkward at the same time, because people who don’t often get angry, often do not know how to get angry.

The truth is that even if we are normally calm and composed, anger is still a part of us, ready to explode. Our different nuances form and shape us. We shouldn’t try to deny or cover up essential parts of our being simply because they aren’t what we normally express.

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Whatever is our own, whatever is familiar to us, whatever we are used to seeing and doing, that is what is “normal”

Our culture shapes us, but it does not define us. Something similar happens when we travel. We shouldn’t claim that only our understanding of things comes from common sense, and that of others’ comes from a meaningless stroke of luck. People and their customs are shaped from their cultural heritage, social environment and surroundings.

Our surroundings shape and mould us from childhood. And so the experiences in which we relate to people who are different to us, when we leave our usual environment, travel and try out different routines – they are the ones that start to break our genetic mould. When we are able to look at what is “foreign” with the eyes of curiosity and not of prejudice, then we are taking a big step on the road to tolerance.

Claiming that our way of understanding life is the only correct and meaningful one is a very limited way of thinking and one that, rather than enriching us, will bring us poverty, poverty in our soul. We should understand that true wealth comes from the lessons we learn day by day in our lives. Lessons that make us more open and tolerant.

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Look at life with curiosity and with prejudice. If only we could stop contemplating our navel and take a look beyond – a look of generosity and healthy curiosity. A look that is a ticket to other souls, other ways of thinking, other ways of living. I rid myself of my prejudice and look at you, stranger, with open arms. With my soul ready to learn.

You will learn to examine your experiences. You will have time to continue to build yourself as a person, keeping what you want and getting rid of what you don’t want in your life. But if you relate to the world with your eyes closed, you will not be able to see anything. Only darkness. And sometimes a terrifying darkness at that. If you open them, you will see the light.

The light that opens you up to life … the light that will take you on the road to tolerance.